Tag

Breaking into CS

How to Ace Your Customer Success Interview Without SaaS Experience
November 22, 2022

How to Ace Your Customer Success Interview Without SaaS Experience

You need to demonstrate your understanding of the SaaS industry during an interview. Here are the most common challenges SaaS presents and how to demonstrate you can handle them.

40 Keywords You Should Include in Your Customer Success Resume
November 15, 2022

40 Keywords You Should Include in Your Customer Success Resume

Are you looking to improve your customer success resume? This article gives you the top 40 keywords you should include in your resume and tips for incorporating them effectively.

Eight Factors That Can Make or Break Your Customer Success Job Application
September 7, 2022

Eight Factors That Can Make or Break Your Customer Success Job Application

Filling out Customer Success job applications can be very time-consuming. Here are eight factors to consider when job searching to make the most out of your time and effort.

How to Think Like a CSM Before You’re a CSM
August 10, 2022

How to Think Like a CSM Before You’re a CSM

Learn how to set up and run informational interviews to get into the mindset of a CSM, even if you have zero experience working in Customer Success.

How I Went From Teaching to Customer Success After Six Years in Education
August 2, 2022

How I Went From Teaching to Customer Success After Six Years in Education

I left teaching to pursue customer success and picked up a lot of skills along the way. If you're looking to do the same, learn the steps I took and how you can too!

Five Ways to Gain Experience Without Being a CSM
June 14, 2022

Five Ways to Gain Experience Without Being a CSM

You don't need Customer Success experience before becoming a Customer Success Manager. Learn how to gain the skills that make you a viable job candidate.

The Dos and Don’ts of Targeting a Customer Success Role Within Your Domain
April 26, 2022

The Dos and Don’ts of Targeting a Customer Success Role Within Your Domain

Having domain experience can help you stand out when applying for your first Customer Success role. Learn what to do and avoid when targeting a CS role in your domain.

Trying to Land a Role in Customer Success Without SaaS Experience? Here’s Where to Start.
March 22, 2022

Trying to Land a Role in Customer Success Without SaaS Experience? Here’s Where to Start.

Learn how to break into Customer Success by positioning your skills and past experience, even if you haven't worked in SaaS before.

How to Leverage LinkedIn to Land a Customer Success Role
November 9, 2021

How to Leverage LinkedIn to Land a Customer Success Role

Learn how to use LinkedIn to land your first Customer Success role using this proven guide.

Transitioning into Customer Success? Avoid These Resume Mistakes
August 24, 2021

Transitioning into Customer Success? Avoid These Resume Mistakes

Learn how to avoid the biggest resume mistakes newbies make when applying for their first Customer Success role.

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