Tag

Breaking into Customer Success

The Dos and Don’ts of Targeting a Customer Success Role Within Your Domain
April 26, 2022

The Dos and Don’ts of Targeting a Customer Success Role Within Your Domain

Having domain experience can help you stand out when applying for your first Customer Success role. This could be expertise in retail, education, hospitality, accounting, etc. Here are some things to do and avoid when targeting a CS role in your domain.

Trying to Land a Customer Success Role Without SaaS Experience? Here's Where to Start.
March 22, 2022

Trying to Land a Customer Success Role Without SaaS Experience? Here's Where to Start.

Why should I hire you? This is the question you need to answer during an interview. But what if you’re applying for your first Customer Success role without having any SaaS experience? Here’s how to position your past experience when applying for your first CS role, based on the skills companies look for in candidates.

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