Looking for customer success manager jobs with real salary transparency and remote options? This 2025 guide shows where the best customer success management jobs are posted, how to find remote CSM jobs, and what the typical customer success manager salary looks like by level. We also list job boards that link directly to ATS so your application goes straight to hiring teams.
The CS job market faces headwinds in 2025, but opportunities exist for strategic job seekers. 53.5% of CSMs haven’t seen salary increases, 44.2% of companies report CSM layoffs, and 42.4% implemented hiring freezes (Custify, 2025). Yet, the average CSM salary is $140,203 with enterprise roles paying even more.
TL;DR
- Specialized CSM job boards offer pre-filtered $100k+ remote opportunities with less competition than general sites
- Direct ATS links (Greenhouse, Lever, Workable) get applications straight to hiring managers, skipping third-party filters
- Remote-first culture dominates since 80%+ of customer success roles offer flexible work arrangements
- Enterprise CSM roles now command 20% salary premiums, with experienced Enterprise CSMs earning $175,000-$200,000
- Apply within 48 hours of posting for competitive advantage in a tightening market
- Market challenges create opportunities for experienced CSMs as companies prioritize retention over growth
Best Customer Success Manager Jobs in 2025 (Remote-First Boards to Bookmark)
The customer success job market offers numerous platforms for finding quality roles, but not all job boards understand the strategic nature of CS work. While you'll find CSM opportunities across dozens of sites, the most effective approach focuses on platforms that truly understand customer success as a revenue-driving function.
The best customer success manager job boards do more than just list openings - they filter for companies where CS drives business strategy, not just handles support tickets. These specialized platforms connect you with hiring managers who value CS expertise and offer compensation packages that reflect the role's strategic importance.
There are many great resources for finding customer success manager jobs, from general tech platforms to CS-specific boards. The key is knowing which ones consistently deliver quality opportunities that match your experience level and career goals. Here are the platforms that consistently produce the best results for CS professionals:
CS Insider
CS Insider specializes exclusively in customer success manager jobs with AI-powered intelligence that gives you comprehensive insights into every CSM opportunity. The platform focuses on US-based remote customer success manager salary ranges over $100k, using AI to analyze job postings and provide interview preparation, company context, and role breakdowns before you apply.
• Best for: Senior-level remote customer success manager jobs with comprehensive intelligence
• Direct ATS: Yes, always links directly to company application systems
• Unique feature: AI-enhanced analysis providing CSM-specific interview questions, company insights, and salary benchmarks for each posting
Talentway
TalentWay delivers personalized daily customer success manager job matches using AI analysis of over 10 job boards and CS professional communities. Rather than browsing endless listings, the platform acts as your personal agent for customer success manager jobs, targeting both individual contributor and leadership CSM roles that match your experience level and salary requirements.
• Best for: Personalized customer success manager job matching with AI curation
• Direct ATS: Yes, aggregates from multiple sources and links directly to company systems
• Unique feature: Daily personalized CSM job matches with AI analysis of your profile and career goals
Fouad's Job Board
Fouad Adel, a Top 100 Customer Success Strategist and Enterprise CSM, personally curates remote customer success manager jobs from different regions and industries. This manually maintained Google Doc includes customer success management jobs across various company stages, with Fouad adding 25-50 new CSM opportunities monthly and offering direct assistance to job seekers.
• Best for: Expertly curated remote customer success manager jobs by an industry insider
• Direct ATS: Yes, links directly to company job postings
• Unique feature: Personal curation by a Top 100 CS Strategist who accepts requests and provides career guidance
Hiring.cafe
Hiring.cafe uses AI to surface remote CSM opportunities with transparent salary information. While the platform covers all remote tech roles, customer success manager positions are well-represented with competitive salary packages. The platform eliminates in-office positions and uses GPT technology to structure job data directly from company websites.
• Best for: Remote customer success manager jobs with salary transparency
• Direct ATS: Yes, scrapes directly from company career pages
• Unique feature: AI-powered job summarization with clean UI that shows CSM salary ranges upfront
Remote Rocketship
Remote Rocketship finds hidden CSM opportunities by scraping tech company websites directly. While covering all remote tech roles, the platform uncovers customer success manager positions that aren't posted on traditional job boards, focusing on fully remote roles at companies where CS drives growth.
• Best for: Hidden remote customer success manager jobs at tech companies
• Direct ATS: Yes, scrapes directly from company career pages
• Unique feature: Discovers unlisted CSM opportunities with advanced filtering by salary and company size
Built In
Built In features excellent CSM opportunities at scale-up companies with real-time listings and company culture profiles. While covering all tech roles, the platform excels at CSM positions in major tech hubs where customer success roles are in high demand, offering personalized job matching based on your CS experience level.
• Best for: Customer success manager jobs at scale-up companies in major tech cities
• Direct ATS: Yes, links directly to company application systems
• Unique feature: Location-specific job boards with company culture insights and CSM team details
SaaSiest Jobs
SaaSiest focuses on B2B SaaS companies where CSM roles are business-critical. The European-focused platform features customer success manager positions alongside sales and engineering roles, with transparent salary information across the UK, Sweden, Denmark, Norway, Netherlands, Finland, and Germany.
• Best for: Customer success manager jobs in European SaaS companies
• Direct ATS: Yes, connects directly to company hiring systems
• Unique feature: European SaaS focus where CSM roles are strategically important with salary transparency
GTMfund Jobs
GTMfund focuses on go-to-market roles and does not specialize in customer success manager jobs, but includes senior CSM positions within fast-growing SaaS companies. While the platform covers all GTM functions, customer success management positions appear alongside Sales Enablement and Business Development roles, focusing on experienced professionals who drive revenue growth and customer retention.
• Best for: Senior customer success manager jobs in venture-backed companies
• Direct ATS: Varies by company
• Unique feature: Curated CSM and GTM roles from high-growth, funded companies
Partnership Leaders
Partnership Leaders features CSM roles focused on partnership and channel management within technology companies. While the platform primarily covers partnership roles, it showcases customer success manager positions that involve strategic partnerships, channel relationships, and ecosystem development.
• Best for: Customer success manager jobs with partnership and channel focus
• Direct ATS: Yes, direct company applications
• Unique feature: CSM roles specialized in partnership management and ecosystem strategy
Wellfound (formerly AngelList)
Wellfound connects CSM professionals with startup founders, providing transparency on salary and equity packages. While featuring all startup roles, the platform excels at customer success manager positions at early-stage companies where CSMs have significant impact on customer experience and retention strategies.
• Best for: Customer success manager jobs at startups with equity compensation
• Direct ATS: Yes, integrates with Greenhouse, Lever, Ashby, and Workable
• Unique feature: Direct founder contact with full transparency on CSM salary and equity opportunities
Remotive
Remotive curates remote tech positions from over 20,000 opportunities at vetted companies worldwide, including strong CSM representation. While covering all remote tech roles, the platform offers customer success management opportunities across all experience levels, from entry-level CSM roles to VP of Customer Success positions.
• Best for: Remote customer success manager jobs across all experience levels
• Direct ATS: Yes, connects to company systems
• Unique feature: Extensive company vetting with strong focus on remote-first CSM opportunities
Welcome to the Jungle
Welcome to the Jungle combines job listings with rich company profiles, including photos, videos, and culture insights to help candidates find the right fit. While covering roles across industries, it’s especially strong for CSMs who value transparency in workplace culture and career growth.
- Best for: Customer success jobs at innovative, culture-driven companies
- Direct ATS: Yes, with built-in candidate dashboard for tracking applications
- Unique feature: High-quality company storytelling with behind-the-scenes office views
Remote.co
Remote.co features a dedicated section for remote CSM roles at companies committed to distributed teams. While covering all remote positions across industries, the platform excels at customer success opportunities where location flexibility is core to company culture.
- Best for: 100% remote customer success manager jobs at remote-first companies
- Direct ATS: Yes, links directly to company application systems
- Unique feature: Focus on companies with mature remote-work practices and CSM-friendly cultures
Glassdoor
Glassdoor combines CSM job listings with detailed company reviews, salary data, and interview insights from current and former CS professionals. The platform provides valuable context about company culture, CSM team dynamics, and realistic salary expectations before you apply.
• Best for: Customer success manager jobs with comprehensive company intelligence
• Direct ATS: Yes, many listings connect directly to company application systems
• Unique feature: CSM salary transparency and insider company reviews from CS professionals
Tips for Searchign & Applyin gfor CSM Jobs
- Set targeted alerts instead of manual browsing - Most quality boards offer daily or weekly email summaries of new customer success manager positions matching your salary and experience criteria. Set alerts for "Customer Success Manager," "CSM," and "Customer Success" with location and salary filters.
- Apply via direct ATS links. Skip LinkedIn's "Easy Apply" and Indeed's third-party forms. Go straight to company career pages or ATS systems like Greenhouse/Lever/Workable
- Apply midweek, early morning. Recruiters review most applications Tuesday–Thursday, often within 48 hours. Submitting between 6 a.m. and 10 a.m. boosts visibility, while weekend applications risk being buried by Monday.
- Apply within 48 hours of posting. Customer success manager jobs at competitive companies receive dozens of applications quickly. The tech sector has been aggressively pursuing enterprise-sized clients since 2024, creating demand for experienced CSMs who can act fast on quality opportunities.
- Reach out to hiring managers proactively. When you find interesting companies through job boards, connect with CS leaders on LinkedIn even before they post roles. Many CSM positions get filled through networking before public posting.
🚫 Don't pay for job board access. Legitimate platforms are free for job seekers. Any site charging fees to view CSM openings or contact info is a red flag
Customer Success Manager Salary (2025 Ranges & Negotiation Tips)
Understanding customer success manager salary ranges helps you target the right opportunities and negotiate effectively. The market shows significant variation based on source methodology and geographic focus.
2025 Salary Data by Source
Salary by Experience Level
2025 Market Reality Check
The customer success job market faces significant headwinds. Only 12.8% of CSMs receive performance-based incremental bonuses in the current market, compared to higher percentages in previous years. This creates opportunities for strong negotiators who can demonstrate measurable business impact.
Geographic variations matter. San Francisco CSMs earn the highest salaries, followed by New York and Boston, while Austin and Denver offer lower compensation but potentially better cost-of-living ratios.
🎯 Salary Negotiation Tips for CSMs
→ Lead with revenue impact data – Show dollar amounts saved through churn reduction, not just engagement scores
→ Benchmark against enterprise roles – Enterprise Customer Success Managers command 20% salary premiums over mid-market roles
→ Consider total compensation – Factor in equity, professional development budgets, and flexible work arrangements
→ Time your ask strategically – Apply during budget planning cycles, not during economic uncertainty periods
How to Find Jobs: Customer Success Manager Roles via ATS (Greenhouse, Lever, Workable)
Direct ATS links eliminate friction in the customer success manager job application process. When job boards require you to apply through their platform first, your CSM application gets filtered through an additional layer before reaching the hiring manager.
Why Direct ATS Links Increase Your Success Rate
- Your application lands directly in the hiring manager's workflow
- No additional processing delays or third-party filters
- Higher application completion rates due to streamlined processes
- Better candidate tracking and communication from companies
How to Identify Direct ATS Links (And Why It Matters)
Direct ATS links eliminate friction in the customer success manager job application process. When job boards require you to apply through their platform first, your CSM application gets filtered through an additional layer before reaching the hiring manager.
Look for these URL patterns when applying for customer success manager jobs:
- Greenhouse CSM Jobs: boards.greenhouse.io/[company]
- Lever CSM Jobs: jobs.lever.co/[company]
- Workable CSM Jobs: apply.workable.com/[company]
- Ashby CSM Jobs: jobs.ashbyhq.com/[company]
- BambooHR CSM Jobs: [company].bamboohr.com/careers
You can also use Google searches to find hidden customer success manager jobs:
- "Customer Success Manager" site:apply.workable.com/*
- "remote customer success" site:jobs.lever.co/*
- "CSM remote" site:boards.greenhouse.io/*
ATS Platform Strengths
Greenhouse ranks #1 on G2 Winter 2025 reports as the best ATS, offering comprehensive features and strong customer success manager job distribution. Lever focuses on candidate relationship management, ideal for building long-term pipelines. Workable offers user-friendly interfaces with effective communication tools for smaller businesses.
Customer Success Management Jobs by Seniority (IC → Leadership)
Customer success career progression offers clear advancement paths with corresponding salary increases. Understanding role expectations at each level helps target appropriate opportunities and set realistic compensation expectations.
Entry-Level CSM Jobs (Junior/Associate)
- Typical responsibilities: SMB account management, basic onboarding support, customer health monitoring, and renewal assistance under supervision.
- Required experience: 0-2 years in customer-facing roles, strong communication skills, and basic understanding of SaaS metrics. Many companies now prefer candidates with some tech or business background.
- Salary expectations: Entry-level CSMs with less than 1 year experience earn average total compensation of $62,361, with rapid growth potential based on performance.
Mid-Level CSM (Commercial/SMB)
- Typical responsibilities: Independent portfolio management, expansion conversations, strategic customer planning, and cross-functional collaboration with sales and product teams.
- Required experience: 2-4 years in customer success or related fields, proven track record with renewals and expansions, experience with CS tools like Gainsight or ChurnZero.
- Career progression: Early career CSMs with 1-4 years experience earn average total compensation of $71,971, with opportunity to move into enterprise accounts or team leadership roles.
Senior/Enterprise CSM & Team Lead
- Typical responsibilities: Strategic account management for enterprise clients, complex renewal negotiations, executive relationship building, and mentoring junior team members.
- Required experience: 4-7 years in customer success with enterprise experience, demonstrated ability to manage high-value accounts, strong analytical and presentation skills.
- Compensation premium: Enterprise Customer Success Managers command 20% salary premiums, with target base salaries of $175,000-$200,000 for experienced professionals.
Director/Head of Customer Success
- Typical responsibilities: Team management, CS strategy development, cross-functional leadership, revenue forecasting, and organizational customer success program design.
- Required experience: 6+ years with proven leadership experience, track record of building and scaling CS teams, strong business acumen and strategic thinking capabilities.
- Leadership compensation: Vice President (VP) of Customer Success roles earn average base pay of $149,550 per year, with significant variable compensation tied to team performance and company growth.
Red Flags to Avoid When Job Searching
❌ Paywalls or fees to apply – Legitimate job boards never charge candidates to apply for positions
❌ Overly generic CSM job descriptions – Avoid postings that could apply to any customer-facing role without specific CS metrics or tools mentioned
❌ Outdated or unverified listings – Look for posting dates and avoid boards with jobs open for months without updates
❌ No direct link to company careers page – If you can't find the company's official careers page with the same job posting, be cautious
❌ Unrealistic CSM requirements – Be wary of "entry-level" customer success manager jobs requiring 5+ years experience or impossible skill combinations
❌ Missing salary information – In today's transparent market, quality CSM roles should include salary ranges or compensation details
The Bottom Line: Focus Your Search Strategy
The most effective customer success manager job search combines specialized platforms with strategic networking. Start with CS-specific boards like CS Insider and TalentWay for curated opportunities, then expand to tech-focused platforms like Built In and Wellfound for broader coverage.
Quality beats quantity in 2025's competitive market. With 44.2% of companies implementing hiring freezes, targeting the right opportunities becomes more critical than applying broadly. Focus on companies where customer success drives business strategy, not just handles support issues.
Remote-first opportunities dominate the customer success landscape. Most SaaS companies now offer flexible work arrangements, making location less of a constraint for quality CSM roles.
Stay proactive and data-driven in your applications. The best customer success manager jobs often have multiple qualified candidates – your combination of relevant CS experience, metrics-driven results, and understanding of the company's business model will differentiate your application in a crowded field.
Frequently Asked Questions
Q: What are the best job boards for customer success manager jobs?
A: CS Insider, TalentWay, and Built In offer the highest quality customer success manager jobs with specialized curation. For broader opportunities, Wellfound and Remote Rocketship provide excellent CSM openings at tech companies, though you'll need to filter among other roles.
Q: How do I find remote customer success manager jobs?
A: Focus on CS job boards like CS Insider and Remote Rocketship that specialize in remote customer success openings. Set up job alerts with "remote," "work from home," and your target salary range. Most customer success careers in SaaS companies offer flexible work arrangements.
Q: Which job boards have direct ATS links for CSM roles?
A: CS Insider, Remote Rocketship, Built In, and Wellfound consistently provide direct ATS links to company hiring systems. Look for URLs containing "boards.greenhouse.io," "jobs.lever.co," or "apply.workable.com" to ensure your customer success job search bypasses third-party filters.
Q: What salary should I expect for customer success manager jobs?
A: Customer success manager jobs typically range from $85k-$130k for mid-level roles, $130k-$180k for senior positions, and $180k-$250k+ for leadership roles. CS job boards like CS Insider focus exclusively on $100k+ customer success openings with transparent salary information.
Q: How often should I check customer success job boards?
A: Set up daily or weekly alerts instead of manual checking. Customer success hiring moves quickly – applying within 48 hours of posting significantly improves your chances. Focus on 3-4 quality CS job boards consistently rather than checking dozens sporadically.
Q: Do I need to pay for customer success job boards?
A: No, legitimate customer success job search platforms never charge candidates to apply. CS Insider, TalentWay, Built In, and other quality boards are free for job seekers. Avoid any platform requiring payment to access customer success manager jobs or contact information.
Q: What's the difference between CSM-specific and general job boards?
A: CSM-specific boards like CS Insider and TalentWay understand customer success careers deeply and pre-filter for relevant roles. General boards require more filtering but offer higher volume of customer success openings. Specialized platforms typically have better CSM-to-noise ratios for efficient job searching.
Q: How can I set up job alerts for customer success roles?
A: Most CS job boards offer email alerts for "Customer Success Manager," "CSM," and "Customer Success" with location and salary filters. Use boolean searches like "Customer Success Manager" AND "remote" AND "$100k" for precision targeting of quality customer success hiring opportunities.
Sources
Research Studies
- Customer Success Salary Report 2024, Customer Success Collective, 2024
- Customer Success Industry Market Statistics, Custify, 2025
- Customer Success Manager Job Outlook and Growth, Zippia, 2025
- Customer Success Manager Compensation Trends, Betts Recruiting, 2025
Industry Reports
- Salary Data for Customer Success Managers, Glassdoor, 2025
- Customer Success Manager Salary Analysis, PayScale, 2025
- Customer Success Manager Salary Research, Salary.com, 2025
- Customer Success Manager Salary Trends, ZipRecruiter, 2025
Expert Analysis
- Top Customer Success Manager Compensation Trends for 2025, Betts Recruiting, 2025
- Customer Success Manager Salary Guide, Aspireship, 2025
- ATS Platform Comparison Analysis, Technology Advice, 2024
- Best ATS for Startups and Companies, Arc Employer Blog, 2023
*Last updated: September 2025
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