Tag

Cross-Collaboration

From Lone Wolf to Pack: How CS and Sales Endure Only Together
August 4, 2023

From Lone Wolf to Pack: How CS and Sales Endure Only Together

Unleash the power of the pack in the sales jungle! This article reveals how Sales professionals are teaming up with Customer Success Managers to not only hit their targets but also drive organizational objectives forward, transforming the 'lone wolf' approach into a collaborative hunt for success.

What I Learn About Working With Product in Customer Success
April 27, 2023

What I Learn About Working With Product in Customer Success

Discover the secrets to a successful customer success and product relationship! Find out how healthy organizations prioritize customers and how CS teams can communicate their needs effectively.

6 Ways Support & CS Can Become a Powerhouse
February 2, 2023

6 Ways Support & CS Can Become a Powerhouse

Support & CS can deliver great customer experience by collaborating based on their shared skills and knowledge. This article explores 6 areas where they can work together.

Four Myths That Could Be Hurting Your Relationship With Sales as a CSM
July 28, 2022

Four Myths That Could Be Hurting Your Relationship With Sales as a CSM

This article highlights four big myths that might be hurting your relationship as a Customer Success Manager with sales.

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