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Personal Branding

Five Ways to Gain Experience Without Being a CSM
June 14, 2022

Five Ways to Gain Experience Without Being a CSM

It may feel like you need Customer Success experience before becoming a Customer Success Manager. But this isn't true. Learn how to gain the skills that make you a viable job candidate.

How to Leverage LinkedIn to Land a Customer Success Role
November 9, 2021

How to Leverage LinkedIn to Land a Customer Success Role

Learn how LinkedIn helped Guy land his first Customer Success role. It wasn't easy but here is what he learned works best for leveraging LinkedIn to find your next opportunity.

A Guide to Tracking Work Accomplishments
March 3, 2022

A Guide to Tracking Work Accomplishments

There are two folders on my desktop that are nothing short of magic. They have helped me get raises, promotions, new jobs, and even side hustles. What are they? An Accomplishment Tracker and a Kudos folder. These are more than an ego boost. This system puts your career on fast forward with just ten minutes of effort each week. Learn how to do it.

Transitioning into Customer Success? Avoid These Resume Mistakes
August 24, 2021

Transitioning into Customer Success? Avoid These Resume Mistakes

In the last 3 years, I have had friends, family, colleagues, and strangers ask me to review their resume in hopes of becoming a Customer Success professional. Here are the biggest mistakes they make.

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