Kristi Faltorusso answers your anonymous Customer Success questions in Dear Insider.
If you have a question you'd like answered, a story to tell, or just need to vent, we're here to listen and help.
This is such a fun time in your professional journey but be prepared because moving to a people leadership role will be very different from being a high-performing IC. Here are a few tips:
This is going to be both exciting and challenging, be sure to embrace the experience, learn as you go, don’t strive to be perfect, bring your authentic self every day and remember that feedback is a gift.
Sounds like this is an exciting time for the business.
Have fun and enjoy the ride!
Hopefully one thing that we’ve all learned from the pandemic is that many can work remotely and be successful. That said, there is more to it than just permitting you to work remotely abroad.
You have to consider if the company is set up to have employees in other countries. If they are not, this will likely weigh heavily on their decision. If your company already has employees in Europe, specifically where you are looking to set yourself up, this should be less complicated.
You should always feel comfortable speaking to your manager about these topics, and the best way to do so is to proactively add it to your 1:1 meeting agenda. This will ensure that your manager is not caught off guard by the discussion and has the ability to collect the appropriate information to respond to your request.
If for some reason this is not something you feel comfortable speaking to your manager about, you could bring the conversation to your Human Resources Business Partner (HRBP) to discuss this move and to explore if this is a viable option. Regardless, HR will likely be involved, so this might not be a bad path forward in understanding your options.
As I always tell my daughter, what’s the worst thing they could say, no? You don’t get what you don’t ask for - so muster up the courage and talk to your manager. If the answer is no, you will have to make some personal decisions.
Send your questions for publication here. (Questions may be edited for length.)
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