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Q: The job market is tough right now to say the least, and because of that I feel stuck in my current role that offers very little for career growth and development. Do you just stay and work on leveling your knowledge through networking and platforms like CS Insider? Can it "hurt" by staying because the market is tough?
It can feel at times like you’re “stuck” in a role but the mindset is everything. I am sure there are things you can do to better yourself and your impact in your current role - there is always room to improve. Instead of thinking of it as being stuck, think of this as an opportunity to be great.
In previous roles, I felt like I was ready to be promoted or take on something new and it never seemed as if anyone was moving as fast as I wanted, but with time I was able to hone and perfect my craft, instead of focusing on my next thing, I focused on being consistently the best in my current role.
Depending on the company you work for, I am sure there are tons of projects or opportunities to take on something new, create a process, optimize something, mentor a team member etc. Find opportunities to grow in other ways - new experiences develop new skills that present new opportunities.
All that said, the market is tough and you should appreciate having a job right now, so start your search and be thoughtful about your next role. Take the time to make sure that whatever you do next is a much better fit for you and will support your career trajectory.
Q: It's my first time getting a successful interview invite for a remote customer success manager role outside my country, Please provide me tips that can help me.
Congratulations! Getting an interview is a great first step in your career journey. That said you need to make sure you are prepared for the series of conversations you’ll be participating in so here are a few things you can do:
At the end of the day, you got the interview because they saw something that made you a good potential candidate for this role so now it’s your job to come prepared and to help them visualize you in the role.
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Q: How do I break into a new industry?
Breaking into a new industry is not easy, especially in a down market where so many folks with experience are competing for the same jobs. That said, there are a few ways you can go about breaking into a new industry but let's start with the basics.
At the end of the day, remember it takes time and effort so be patient and persistent.
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Tracing the path to CS leadership, uncovering essential skills and strategies, and exploring the day-to-day of a CCO – delve into these key insights in this edition of Dear Insider.