Brian Nicholls

How to Manage Customer Expectations
Feb 22, 2022

How to Manage Customer Expectations

How to Manage Customer Expectations

Learn how to properly set expectations so both you and your customers are on the same page.

What to Expect as a New Customer Success Leader
Nov 11, 2021

What to Expect as a New Customer Success Leader

What to Expect as a New Customer Success Leader

Brian Nicholls shares his experience transitioning into leadership for the first time. Learn his top three lessons that helped him make the jump.

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