Alexandra Sagaydak

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Should CS report to the CCO  or CRO in 2026?
Jul 8, 2026

Should CS report to the CCO or CRO in 2026?

Should CS report to the CCO  or CRO in 2026?

Should customer success report to the CCO or CRO in 2026? Why the org chart fight is the wrong question, and what really decides where the CS function belongs.

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