Jon Johnson

Interviewing for a Customer Success Role at a Startup? Look Out for These Red Flags.
Jun 2, 2022

Interviewing for a Customer Success Role at a Startup? Look Out for These Red Flags.

Interviewing for a Customer Success Role at a Startup? Look Out for These Red Flags.

Learn what you look for when interviewing at early/mid-stage startups, including questions to ask to help identify if the company is the right fit.

The Theory of Customer Success
Nov 19, 2021

The Theory of Customer Success

The Theory of Customer Success

Are CSMs just firefighters? Customers call us when shit hits the fan. When things go “boom” or when all hell breaks loose. But isn’t it more than that? Find out.

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